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A list of helplines that can support you

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On this page, we share helplines that support people experiencing

Violence or abuse is when someone:

  • hurts you
  • scares you
  • controls you.

Helplines are phone numbers that will connect you to people who:

  • care about what you are going through
  • can give you good advice
  • can provide

    Counselling is when you work with someone to explore how you think and feel.

    This can help you:

    • reach goals
    • feel safe
    • learn skills
    • understand what happened to you.

We share helplines that support people:

  • around Australia
  • in different states and territories.

Australian helplines

There are lots of organisations that can provide different supports for people around Australia.

Mental health support

1800RESPECT can provide support for people experiencing

Domestic and family violence is when someone close to you hurts you, such as:

  • your partner, like your boyfriend or girlfriend
  • a member of your family
  • someone who takes care of you
  • someone you live with.

You can call them.

1800 737 732

You can visit the 1800RESPECT website for more information.

Kids Helpline supports children and young people.

You can call them.

1800 551 800

You can visit the Kids Helpline website for more information.

The Black Dog Institute supports people experiencing

Depression can be a serious mental health problem.

If you have depression, you feel very bad most of the time.

You can call them.

(02) 9382 4530

You can visit the Black Dog Institute website for more information.

Beyond Blue supports people who:

  • experience depression
  • worry about things that might or might not happen
  • have trouble controlling how they think.

You can call them.

1300 224 636

You can visit the Beyond Blue website for more information.

The Blue Knot Foundation supports adults who experienced violence or abuse as a child.

You can call them.

1300 657 380

You can visit the Blue Knot Foundation website for more information.

Headspace supports children and young people through counselling.

You can call them.

1800 650 890

You can visit the Headspace website for more information.

Head to Health has resources and services that can support you.

You can call them.

1800 595 212

You can visit the Head to Health website for more information.

MindSpot supports people who:

  • experience depression
  • worry about things that might or might not happen
  • have trouble controlling how they think.

You can call them.

1800 614 434

You can visit the MindSpot website for more information.

Open Arms supports and their families.

Veterans are people who worked in the defence forces, such as the:

  • army
  • navy
  • air force.

You can call them.

1800 011 046

You can visit the Open Arms website for more information.

SANE has information about mental health and where to go for support.

You can call them.

1800 187 263

You can visit the SANE website for more information.

Lifeline provides support and counselling if you experience:

  • stress
  • depression.

You can call them.

131 114

You can visit the Lifeline website for more information.

StandBy Support After Suicide can help families after someone has ended their own life.

You can call them.

1300 727 247

You can visit the StandBy Support After Suicide website for more information.

Suicide Call Back Service supports people who are affected by someone who ended their own life.

You can call them.

1300 659 467

You can visit the Suicide Call Back Service website for more information.

Support after Suicide supports for people who are affected by someone who ended their own life.

You can call them.

1800 943 415

You can visit the Support after Suicide website for more information.

MensLine Australia supports men who are experiencing problems in their life.

You can call them.

1300 789 978

You can visit the MensLine Australia website for more information.

Relationship support

Relationships Australia supports people experiencing problems in their

Your relationship with someone is how you are connected to them.

You can call them.

1300 364 277

You can visit the Relationships Australia website for more information.

Support to communicate

The Translating and Interpreting Service supports people who use a language other than English.

You can call them.

131 450

You can visit the Translating and Interpreting Service website for more information.

You can call the National Relay Service if you:

  • are deaf or hard of hearing
  • find it hard to speak using the phone.

TTY (Type and Listen)

1800 555 677

Speak and listen

1300 555 727

You can visit the National Relay Service website for more information.

Health support

Butterfly supports people who struggle with how they feel about:

  • food
  • their bodies.

You can call them.

1800 334 673

You can visit the Butterfly website for more information.

Health Direct provides information and advice from nurses.

You can call them.

1800 022 222

You can visit the Health Direct website for more information.

My Aged Care provides information about aged care services.

You can call them.

1800 200 422

You can visit the My Aged Care website for more information.

Quitline supports people to quit smoking.

You can call them.

137 848

You can visit the Quitline website for more information.

LGBTQIA+ support

QLife supports people.

The letters LGBTQIA stand for lesbian, gay, bisexual, transgender, queer or questioning, intersex and asexual.

The ‘+’ is for people who are part of the LGBTQIA+ community but do not talk about themselves using a word from this list.

You can call them.

1800 184 527

You can visit the QLife website for more information.

The Rainbow Sexual, Domestic and Family Violence Helpline supports LGBTQIA+ people who have experienced violence or abuse.

You can call them.

1800 497 212

You can visit the Full Stop website for more information.

Family, parent and carer support

Parentline supports families, parents and carers.

You can call them.

1300 301 300

You can visit the Parentline Australia website for more information.

Safe Steps supports people experiencing domestic and family violence.

You can call them.

1800 015 188

You can visit the Safe Steps website for more information.

Family Drug Support helps families affected by alcohol and drugs.

You can call them.

1300 368 186

You can visit the Family Drug Support website for more information.

Perinatal Anxiety & Depression Australia (PANDA) supports people who are:

  • pregnant
  • in their first year of being a parent.

You can call them.

1300 726 306

You can visit the PANDA website for more information.

Carers Australia supports families, parents and carers.

You can call them.

1800 242 636

You can visit the Carers Australia website for more information.

Pregnancy, Birth and Baby supports people who are:

  • pregnant
  • in their first few years of being a parent.

You can call them.

1800 882 436

You can visit the Pregnancy, Birth and Baby website for more information.

The Australian Breastfeeding Association supports women who are breastfeeding.

You can call them.

1800 686 268

You can visit the Australian Breastfeeding Association website for more information.

Support for people who are homeless

The Salvation Army supports people who are

People who are homeless do not have a home.

They must find a place to sleep each night.

You can call them.

1300 363 622

You can visit the Salvation Army website for more information.

Aboriginal and Torres Strait Islander support

13YARN supports Aboriginal and Torres Strait Islander peoples.

You can call them.

13 92 76

You can visit the 13YARN website for more information.

Thirrili supports Aboriginal and Torres Strait Islander peoples who are affected by someone who ended their own life.

You can call them.

1800 805 801

You can visit the Thirrili website for more information.

Supports that are safe for people’s culture

InTouch supports people who experience domestic and family violence in a way that is:

  • respectful
  • safe for people’s

    Your culture is:

    • your way of life
    • how you think or act now because of how you grew up
    • your beliefs
    • what is important to you.

You can call them.

1800 755 988

You can visit the In Touch website for more information.

New South Wales (NSW) helplines

The NSW Domestic Violence supports people experiencing domestic and family violence.

You can call them.

1800 656 463

You can visit the Communities and Justice website for more information.

Karitane supports parents of children who are 5 years old or younger.

You can call them.

1300 227 464

You can visit the Karitane website for more information.

Legal Aid NSW provides legal support.

You can call them.

1300 888 529

You can visit the Legal Aid NSW website for more information.

The NSW Sexual Violence Helpline supports people experiencing:

  • domestic and family violence
  • Sexual violence or abuse is when someone:

    • makes you do sexual things you do not want to do
    • does something sexual to you that you do not want them to do.

You can call them.

1800 424 017

You can visit the Full Stop website for more information.

Victoria (VIC) helplines

Djirra supports Aboriginal and Torres Strait Islander peoples experiencing domestic and family violence.

You can call them.

1800 105 303

You can visit the Djirra website for more information.

Legal Aid Victoria provides legal support.

You can call them.

1300 792 387

You can visit the Legal Aid Victoria website for more information.

Rainbow Door supports LGBTIQA+ people.

You can call them.

1800 729 367

You can visit the Rainbow Door website for more information.

The Orange Door supports families experiencing domestic and family violence.

You can call them.

1800 319 353

You can visit The Orange Door website for more information.

Women’s Information and Referral Exchange (WIRE) supports women and people experiencing domestic and family violence.

A gender diverse person is someone:

  • who feels like they do not fit the idea of being a man or a woman
  • whose gender given to them when they were born does not match the gender they are.

You can call them.

1300 134 130

You can visit the WIRE website for more information.

Police Assistance Line and Online Reporting can support you if you want to report a crime.

This includes crimes where no one is in danger right now.

You can call them.

131 444

You can visit the Victoria Police website for more information.

Queensland (QLD) helplines

DV Connect supports people experiencing domestic and family violence.

You can call them.

1800 811 811

You can visit the DV Connect website for more information.

DV Connect can also support people who have experienced sexual violence or abuse.

You can call them.

1800 010 120

You can visit the Sexual Assault Helpline website for more information.

Legal Aid Queensland provides legal support.

You can call them.

1300 651 188

If you are an Aboriginal or Torres Strait Islander person, you can call a different number.

1300 650 143

You can visit the Legal Aid Queensland website for more information.

South Australia (SA) helplines

Domestic Violence Crisis Line (DVCL) supports women and children who are experiencing domestic and family violence.

You can call them.

1800 800 098

You can visit the South Australian Government website for more information.

The Child Abuse Report Line is a phone number people can use to make a report if they are worried about a child’s safety.

You can call them.

131 478

You can visit the Department for Child Protection website for more information.

The Office for Problem Gambling supports people affected by gambling.

You can call them.

1800 858 858

You can visit the Office for Problem Gambling website for more information.

Lived Experience Telephone Support Service (LETSS) gives mental health support.

You can call them.

1800 013 755

You can visit the LETSS website for more information.

The Legal Services Commission provides legal support.

You can call them.

1300 366 424

You can visit the Legal Services Commission South Australia website for more information.

The Mental Health Triage Service gives mental health support.

You can call them.

131 465

You can visit the SA Health website for more information.

SHINE SA supports people to learn about relationships and sexual health.

You can call them.

(08) 8300 5300

You can visit the SHINE SA website for more information.

Women’s Safety Services SA supports people who have experienced domestic and family violence.

You can call them.

1800 800 098

You can visit the Women’s Safety Services SA website for more information.

Western Australia (WA) helplines

The Women’s Domestic Violence Helpline supports women experiencing domestic and family violence.

You can call them.

1800 007 339

You can visit the Women’s Domestic Violence Helpline website for more information.

The Grief and Loss Service supports people experiencing grief.

You can call them.

(08) 8131 3400

You can visit the Grief Australia website for more information.

Legal Aid WA provides legal support.

You can call them.

1300 650 579

If you are an Aboriginal or Torres Strait Islander person, you can call a different number.

1800 319 803

You can visit the Legal Aid WA website for more information.

Australian Capital Territory (ACT) helplines

The Domestic Violence Crisis Service (DVCS) supports people experiencing domestic and family violence.

You can call them.

(02) 6280 0900

You can visit the DVCS website for more information.

The Canberra Rape Crisis Centre (CRCC) supports people who have experienced sexual violence or abuse.

You can call them.

(02) 6247 2525

You can visit the CRCC website for more information.

Legal Aid ACT provides legal support.

You can call them.

1300 654 314

You can visit the Legal Aid ACT website for more information.

Women’s Legal Centre ACT provides legal support to women.

You can call them.

(02) 6257 4377

You can visit the Women’s Legal Centre ACT website for more information.

Northern Territory (NT) helplines

Shelter Me supports people who are homeless.

You can visit the Shelter Me website for more information.

The NT Legal Aid Commission provides legal support.

You can call them.

1800 019 343

You can visit the NT Legal Aid Commission website for more information.

Parentline supports families, parents and carers.

You can call them.

1300 301 300

You can visit the yourtown website for more information.

FACES supports families experiencing domestic and family violence.

You can call them.

1800 999 900

You can visit the Department of Territory Families, Housing and Communities website for more information.

Tasmania (TAS) helplines

The Safe at Home Family Violence Response and Referral Line supports people experiencing domestic and family violence.

You can call them.

1800 633 937

You can visit the Safe from Violence website for more information.

The Family Violence Counselling and Support Service supports young people experiencing domestic and family violence.

You can call them.

1800 608 122

You can visit the Tasmanian Department of Health website for more information.

Tasmania Legal Aid provides legal support.

You can call them.

1300 366 611

You can visit the Tasmania Legal Aid website for more information.

The Parent Line supports families, parents and carers.

You can call them.

1300 808 178

You can visit the Tasmanian Department of Health website for more information.